Support Policies

Refund & Cancellation

At GoTripBooking, we strive to be transparent and fair in our booking practices. Please review our standard policies for cancellations, modifications, and refunds.

Standard Cancellation Fees

60+ Days before travel10% Retention
30 - 60 Days before travel50% Retention
Less than 30 Days before travel100% Retention

Modifications

Requests to change dates, destinations, or participant counts are subject to availability and supplier approval.

Fee: Lower of 10% or ₹ 20,000 + Price Difference

Refund Process

Refunds are processed only after receipt from our ground partners. Non-refundable components like Convenience Fees, TCS, and Flight/Visa fees are deducted before processing. The turnaround time is typically 15-30 business days.

VITAL INFORMATION

01

No-Show Policy: Any traveler who fails to arrive on time for a scheduled activity or transfer will be considered a "No-Show" and no refund will be provided.

02

Dispute Deadline: Any refund requests due to service denial or incomplete services must be submitted with valid evidence within 5 days of trip completion.

03

Visa Rejection: In case of visa denial, the standard tour cancellation policy mentioned above will still apply to the overall package.

Note: Specific tour packages may have customized cancellation terms which will be detailed in your final Quotation. The Quotation terms will always supersede this general policy.